SHIPPING Here's how long you should expect to wait to get your EcoInnova order. *During COVID-19 situation, express shipping is not available. COUNTRY SHIPPING COST DELIVERY TIME U.S. Standard Shipping Free 7-15 Business Days Express Shipping $3-5 USD 4-10 Business Days Australia Standard Shipping Free 7-20 Business Days Express Shipping $3-5 USD 3-5 Business Days Europe Standard Shipping Free 7-15 Business Days Express Shipping $3-5 USD 5-7 Business Days Canada Standard Shipping Free 7-20 Business Days Express Shipping $3-5 USD 3-10 Business Days Rest of the World Standard Shipping Free 10-20 Business Days Express Shipping $3-5 USD 7-15 Business Days *International shipping times may vary slightly depending on the country. Note: Due to COVID-19, delivery times could take longer than usual. Logistics may also be delayed. Contact us for the most up-to-date information and best practices. TRACKING You may track your order here. If your tracking number can't be found at the moment please wait patiently. The tracking information will be displayed within 2-5 days after the shipping company has sent out the package. If it's not available in the carrier's system yet, you may check back later. PROCESSING TIME Our processing time including order verification, crafting, assembling, quality check, and packaging will be up to 1-3 business days before shipping. *If you choose the priority order option (3 USD) it will be shipped the day after it is purchased. IMPORTANT SHIPPING NOTICE - COVID-19 We ship globally from our central warehouses. As a result of the COVID-19 crisis, some international parcel services have been heavily burdened and unexpected delays have occurred beyond our control. This is why some orders may experience additional delays. Rest assured that our team is working around the clock to get your orders to you as soon as possible.